Auckland Transport aim to fill 95% of potholes on our high-volume arterial and regional roads within 24 hours of receiving a report. This keeps Auckland’s busiest routes safe for tens of thousands of drivers every day. https://at.govt.nz/about-us/street-maintenance/road-and-footpath-maintenance
For all other sealed roads, we send a team to repair potholes within 5 working days.
If the issue is on a state highway or motorway, report it to NZTA. They’ll be there within 24 hours too.
We also reseal roads every summer. This fixes defects in the road surface, reduces deterioration and helps prevent potholes from forming in the first place. Our target this summer is to repair 400km of roads across our network using a range of Tier 1 suppliers.
Along with resealing roads, we have a programme to maintain unsealed roads with new stabilising and grading techniques. Find out how we care for gravel roads around the region.
Due to limited funding available for sealing unsealed roads, we developed a revised prioritisation process for unsealed road improvements. This was created in 2020 after consultation with the affected Auckland Council local boards.
Under the new prioritisation process, unsealed roads are assessed to identify the road issues and then a range of appropriate treatments may be applied to address these issues. Road sealing remains part of the solution, however this is only one of several options considered. This will mean an increased number of roads can be improved each year as a broader set of solutions are possible.
Roads with higher traffic volumes and roads with a higher strategic function such as connecting places are prioritised.
The decision-making process involves:
- assessing the strategic role of each road and traffic volume
- assessing each road quantitatively and qualitatively based on a multi-criteria analysis which includes:
- safety – using road gradient and crash data
- public health – using dwelling and amenity proximity
- natural environment – examining sensitive receiving environments
- climate change – impact of increased rainfall and dry periods
- cost – most cost effective whole of life option and available budget
- establishing the priority order based on the score they receive from the assessment criteria.
As part of this, we will take into consideration any relevant local board plans or area plans that may help influence our decisions.
The prioritisation is updated every 3 years to align with Auckland Council’s funding requirements.
The treatment options available
The new approach also allows for a broad range of treatment options, rather than defaulting to a full seal, including:
- surface strengthening
- road widening
- safety improvements
- pothole, corrugation and drainage improvements
- road sealing.
Roads will be assessed with the treatment option determined by the core issue affecting the road. If there are multiple issues, then we will select the highest rated treatment option and if warranted, we will seal roads.
Each road is prioritised by treatment type and funding is allocated according to relative priorities within each treatment group.
We will liaise with local boards to ensure the proposed treatment option is suitable for the unsealed road.
Street cleaning
Auckland Council is responsible for cleaning streets and footpaths in town centres.
AT cleans the streets and footpaths outside of town centres. We do this to keep the city looking clean and tidy. Litter bins are emptied daily.
We sweep the footpaths and streets and collect litter in the early morning. A designated person may also carry out spot-cleaning during the day.
Cleaning schedules vary throughout the region and are planned with an area’s use in mind. For example:
- high-use areas such as the city centre are cleaned throughout the day
- suburban shopping areas are cleaned nightly
- main arterial routes are swept weekly
- residential streets are swept approximately every 12 weeks.
For queries about street and footpath cleaning, contact Auckland Council. or Contact Octo Group to help assist with one off site works https://octogroup.co.nz/contact/